Privacy Policy of the WEINIG App Suite pursuant to Art. 13 GDPR

1    Controller

The data controller responsible for the collection, processing and use of personal data in connection with the Weinig App Suite (hereinafter also referred to as the “App”) is
Weinig Concept GmbH & Co. KG
Weinigstraße 2/4
97941 Tauberbischofsheim
The data controller is hereinafter also simply referred to as “Weinig Concept”.

2    Data transfer to third parties

All data collected, processed and saved in the App or in centralised systems remain under the control of Weinig Concept. Any transfer will only take place within the Weinig Group to handle service requests and to service providers obliged to protect data for provision of the service. The data is not transferred to any other third parties.

3    Installing the Weinig App Suite

The App can be obtained via third-party operated platforms, so-called app stores (Google Play Store and Apple App Store). Downloading the App may require you to register with the respective app store beforehand and to install the app store software. The data controller according to chapter 1 has no influence on the collection, processing and use of personal data in connection with your registration and the provision of the download link in the respective app store and the app store software. The solely responsible controller in this case is the operator of the app store in question. Please contact the respective app store provider directly if you have any questions.

4    Description of data processing

Please find below information on which data are collected, processed and saved in connection with the App.

4.1    Registration of a user account

You can use the App without registering. Individual personalised services within the App, however, require the registration or log in with a user account in order to work.
The App requires the following data for registration/log in after installation:
•    First name and surname
•    E-mail address (used as unique user name)
•    Company name including address
•    Phone number (for queries concerning machine identification)
These data are necessary for individual services of the App to work. These include, for example, contacting customer service and displaying machine information.
The machine details are assigned to your user account by a Weinig service employee after your registration is complete.

Registration is voluntary. It is based on a declaration of consent pursuant to Art. 6(1) point (a) of the General Data Protection Regulation. You have the right to withdraw your consent at any time by having your user account deleted. Please see hereto chapter 4.5 of this document. Withdrawing consent does not affect the lawfulness of any processing done until the consent was withdrawn.

4.2    User name and password

The combination of e-mail address and password is used for clear identification within the App.
You can change the personal password that you have chosen yourself when registering the user account under the menu item “Change password” in the App at any time.
It may be that your smartphone offers the option to use an existing fingerprint scanner or other biometric methods to log in. The App will not be given access to the data for unlocking and/or log in, but will only receive the notification whether identification based on these characteristics was successful or not.
Notice: If you share your device with other users, we recommend you do not use the fingerprint scanner or other biometric means.

4.3    Contact forms

You can use the App to contact Weinig. The personal data collected from you for this purpose can differ depending on the type of enquiry. We will usually ask for a means to contact you (mostly phone, e-mail) as well as the specific contents of your enquiry. If you send us an image and/or video, we will collect and process these media files and, where applicable, also your location if that information is embedded in the media data. We will share and process these data within Weinig Concept and/or the Weinig Group in order to process your enquiry.
Processing is based on pre-contractual measures and/or fulfilment of the contract (service contract) pursuant to Art. 6(1) point (b) of the General Data Protection Regulation.

4.4    Data processing when using the App

When you use the App, we process the following data:
•    IP address
•    Date and time
•    Accessed function/page of the App
If you are logged into your profile when using the App, the following data are processed as well:
•    E-mail and password
This processing takes place based on our justified interest to provide and secure the technical foundation for the App and for the tracking of any disruptions or attacks on the infrastructure pursuant to Art. 6(1) point (f) of the General Data Protection Regulation.

4.5    Deletion of the user account

You can withdraw your consent to data processing according to 4.1 at any time by having your user account deleted. Please send a corresponding notification to to do so. If you delete your user account, you will no longer be able to use certain functions of the App.

5    Necessary permissions

In order to use the full functionality of the App, certain system permissions and permissions regarding personal data are required. This means that you will be asked to grant these permissions once when you first access the App or only when you first access the function in question.
Network access and network connections
A network access is necessary for registration, downloading machine data and for service enquiries and contacts, the Weinig News and the use of the Weinig Shop.
Camera and photo gallery
In order to take pictures or to use photos that were already taken in the App, for example for service enquiries, access to your system’s camera and/or the pictures stored on your device is required. Of course, the App will only use such pictures that you have expressly added to the App.
Location data
As the location of the image is usually embedded in the picture in the form of GPS data, it may be that the App will also request the permission to access the location data. Whether pictures can be taken and used without this permission depends on the device.
In order to attach pictures or documents to service enquiries, the App requires access to saved data.

6    Managing access permissions and revocation

You can use the appropriate function of the operating system at any time to track which permissions you have already granted and, as the case may be, revoke these. In order for all parts of the App to function as intended, it is necessary for you to grant the personal data-related permissions that are requested.

7    Storage periods and erasure of the data used

The App and the servers of the data controller process the following personal data:
•    First name and surname
•    Password
•    E-mail address
•    The name of your company including address
•    Phone number
•    IP address
•    Date and time
•    Accessed function/page of the App
•    Data you have disclosed when contacting us
You can have individual personal data as well as your entire user registration erased as described chapter 4.5. However, it may then no longer be possible to use the personalised services.
Technical log data are erased after 30 days. Currently, your user account will not be routinely deleted automatically in case of inactivity.
Data you disclosed when contacting us (e.g. service enquiry) are erased or blocked after your enquiry was definitively resolved. Depending on the type of your enquiry or its processing, it may be necessary for us to retain the data for longer due to legal requirements (Art. 6(1) point (c) of the General Data Protection Regulation), for example in case of chargeable services.

8    Data collection for analysis purposes and error correction

The App does not use technology to track or document user interactions. Neither will crash reports or similar notifications be sent.

9    Changes or amendments to the privacy policy

Further development of our App or the implementation of new technologies may necessitate changes to this privacy policy. We will notify you via appropriate channels in case of changes.

10    Your rights

You are of course in control of any and all personal data you are making available either directly or indirectly when visiting the website or using our services. According to applicable law, we are required to provide you with information on your rights. You will incur no costs for exercising and executing these rights (you may incur charges for communication with us, such as postage). Please send an e-mail to

10.1    Right to access

You have the right to be granted access to your personal data that we store at any time.

10.2    Right to withdrawal

You have the right to withdraw your consent regarding the collection of data at any time. This right applies with effect for the future; any data we collected until the withdrawal remain unaffected by a withdrawal.

10.3    Right to data portability

You have the right to receive your data in a common, machine-readable format, and/or to ask us to transfer your data from us to another body/data controller.

10.4    Right to rectification, erasure or restriction of processing

You have the right to have your data rectified or erased or to have processing thereof restricted.

10.5    Right to file a complaint

You have the right to file a complaint with a supervisory authority and/or responsible body if you have any reason to do so. To exercise this and all of the previously stated rights, please contact the persons listed at the end of this privacy policy.

11    Data protection contact

You can contact the following body should you have questions, queries, requests, complaints or criticism regarding data protection. You can also contact the data protection officer of Weinig Concept directly if you have any queries regarding the processing of your personal data.
Data protection officer
Weinig Concept GmbH & Co. KG
Weinigstraße 2/4
97941 Tauberbischofsheim

12    Responsible supervisory authority

In case of complaints, you can also contact the responsible supervisory authority at any time:
State Representative for Data Protection and Freedom of Information
P.O. Box 10 29 32
70025 Stuttgart
Phone: 0711/615541-0
Fax: 0711/615541-15


 Privacy Policy of the Website

Thank you for visiting our website and for your interest in our company. We at Weinig take protecting your private data seriously and want you to feel safe when visiting our website. The website is an offering from Michael Weinig Aktiengesellschaft.

If you have reached this statement via social media, please particularly refer to point 7.6.

1 Collection and processing of personal data

The website only collects, stores or processes your personal data provided that this is permitted in accordance with legal regulations or that you have given your consent. Detailed information regarding all services offered via and that process personal data can be found in this data privacy statement.

2 We obtain data in two ways

2.1 Data that you provide to us:

You can generally use our website without actively providing us with personal information. For some services, such as our press service, (see point 7.2) or the contact forms (see point 7.1), we will request personal information such as your name, e-mail address and company address in order to process the relevant service in an efficient and user-friendly manner or in order to be able to offer the service at all (we require contact details from the inquirer, for example, to process technician requests or an e-mail address to send press releases).

2.2 Data we obtain via your use of our services:

Some personal data is obtained automatically and, for technical reasons, once you visit our website. Whenever you access a page on our website or download a file (e.g. PDF data sheet), access data relating to the process is sent to our server. This comprises the following information:

  • The page from which you have accessed our website
  • The page from which the file/page was requested
  • The name of the file
  • The date and time of the request
  • The data volume transmitted
  • The access status (file transferred, file not found, etc.)
  • Description of the type of web browser used
  • The IP address you were assigned by your ISP, provided that this is necessary for the technical operation.

This information is not stored on our server. Personal data on user behavior is only evaluated on our website to the extent described in point 5.

3 Forwarding of data to HOLZ-HER

In addition to Weinig Aktiengesellschaft, the Weinig Group company HOLZ-HER also presents its products on the website. When you enter personal data, such as contact form details, on the clearly identifiable HOLZ-HER subpages, this data will be forwarded to HOLZ-HER.

Michael Weinig Aktiengesellschaft will not forward any data arising from the use of the website other than that stated in this data privacy statement to third parties.

4 Cookies

Cookies are small files containing a string of characters in which certain information is stored openly or encrypted. Cookies are sent to your computer from the server and stored on the computer. They are used initially to identify the computer from which a website is accessed. Each cookie has an expiry data after which it is no longer valid. Cookies allow a user's route through various pages of a website or even across various websites to be traced. Cookies can also be used to improve communication between our server and your computer in order to make your use of our website more convenient. Cookies may originate either from the website operator or integrated third parties (e.g. integrated social media networks or video platforms). You can use your browser to display the cookies stored on your computer, to delete the existing cookies or to change the configuration so that not all cookies or no cookies at all can be stored in future. Please note that some functions (such as language or country selection) will not work properly or at all if you deactivate the storage of cookies.

Our website uses the following cookies:

Cookies of Michael Weinig Aktiengesellschaft:

fe_typo_user, PHPSESSID:
Basic storage of session data (session cookie). This data is obligatory for various modules, e.g. user login, product finder and language selection.

This stores the acceptance of cookies.

This stores whether the reference to language navigation should be hidden.

Cookies from third-party providers:

The web pages of Michael Weinig Aktiengesellschaft contain services from third parties, who may also set cookies. These are Vimeo, YouTube and GoogleMaps. Michael Weinig Aktiengesellschaft will not provide any personal data to these third-party providers.

Michael Weinig Aktiengesellschaft has no influence on the use of personal data by third parties, which is obtained via cookies from such third parties.

5 Google Analytics


This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", small text files, which are stored on your computer and allow your use of the website to be analyzed. The information generated via the cookie regarding your use of the website is normally sent to a Google server in the USA where it is stored. If IP anonymization is activated on this website, however, your IP address will firstly be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will your full IP address be sent by Google to a server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website in order to compile reports regarding website activities and to perform further services for the website operator associated with the use of the website and the Internet. The IP address forwarded from your browser via Google Analytics will not be combined by Google with other data. You can prevent the saving of cookies via your browser software settings. We would, however, point out that if you do this, you may not be able to use all functions of this website to their full extent. Furthermore, you can prevent Google from collecting and processing the data created by the cookie which relates to your use of the website (including your IP address) by downloading and installing a browser plug-in that can be found at the following link (

You can prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie is stored that prevents future collection of your data when visiting this website:

Deactivate Google Analytics

For further information regarding conditions of use and data privacy, visit or We would advise you that Google Analytics has been enhanced on this website via the code "gat._anonymizeIp();" to ensure anonymous recording of IP addresses.

We also use Google Analytics to evaluate data from AdWords and the double-click cookie for statistical purposes. If you do not want us to do this, you can deactivate this via the ads preferences manager (